One inbox. One interface.
Unified Communications technologies eliminates the separation between phones and computers. Email, voicemail, faxes, IM and calendar events all arrive in one place: the inbox. A single, familiar interface for PC, web or mobile devices makes it easy to use, no matter where you are. Suddenly, a video conference with real-time document sharing isn’t just possible – it’s less costly than collaboration by phone, not to mention taking a plane. When communication is faster and easier, productivity goes up and travel costs go down.
One unified communications platform
Microsoft Unified Communications solutions - Microsoft Exchange Server 2010 and Microsoft Office Communications Server 2007 R2 - don’t just make your people productive, they make you efficient. You can improve productivity while reducing the costs of communication systems by up to 50%. Instead of dealing with separate communication silos, you’re managing an integrated email, phone and conference system with built in protections that help increase security, compliance and availability. Communications work well, are cost effective, and are easy to manage, all within a common Windows-based infrastructure.
Microsoft Unified Communications provides an extensible, software-based platform that integrates your existing messaging and voice infrastructure. By anchoring your unified communications solutions on Microsoft Exchange Server and Office Outlook - the mostly widely used and trusted enterprise e-mail system in the world - your organization can save time for end users and IT staff, thus saving money.
Replacing silos for phone, voice mail, and e-mail with an integrated, Windows-based platform saves IT time and money. You can simplify deployment, provisioning, and management with common tools such as Microsoft Active Directory, shared deployment processes, and a single interface for reporting system health. With common tools to manage security, compliance, and archiving, you can more easily set and implement policies across e-mail and telephony systems. By consolidating, telephony, voice mail, and e-mail systems, you can dramatically lower maintenance and service costs, particularly if you have remote or branch offices.
End users no longer have to leave Outlook or other applications to communicate and collaborate. They can immediately see others’ availability in Outlook and with a single click can switch from e-mail to a phone call in which they can also share their desktop. End users can more quickly adopt the communications solution and be productive because they:
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Sign in only once to all forms of communication.
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Access and track all communication history with a single inbox.
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Use a single, familiar interface to communicate on the PC, Web, and smart devices.
Simplify management and maximize resources and budget with increased flexibility for IT operations and administrators
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Improve operations with easy, modular, and centralized management tools. Provide professional-grade reliability, availability, and scalability. Provide larger mailboxes at lower cost by enabling organizations to choose their own storage method (for example, storage area networks [SANs], direct attached, or desktop quality discs that do not sacrifice system availability).
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Consolidate telephony, voicemail, and e-mail systems to dramatically lower maintenance and service costs, particularly for organizations with remote or branch offices.
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Using Software + Services, determine the best mix of on-premises and cloud-based communications solutions to meet the needs of your users and administrators.