Reservationless Audio Record & Playback
Sometimes it is impossible to bring everyone together for a conference, so we have features that let you archive your conference for people who are unable to attend your meeting. Record & Playback digitally records your SpeakSpace Reservationless Audio conference call for participants who were unable to attend or for those who would like to listen to it again. For easy, 24/7 availability, the recording can be accessed on the Internet or by dialing a toll-free number. You may also purchase a CD, downloadable link or a transcription of your recording.
Record a Conference Call
Starting A Recording
- 1 Once your conference begins, press *2 on your telephone keypad to start a recording.
- When prompted, press 1 to confirm that you would like the recording to begin.
- Your conference is being recorded once you hear, 'The conference is now being recorded.'
Ending A Recording
- Press *2 to end your recording.
- When prompted, press 1 to confirm that you would like the recording to end.
- Your recording will end once you hear, 'This conference is no longer being recorded.'
Retrieving Your Recording
Detailed playback instructions will be automatically emailed to you within one hour after the end of your conference. You can choose to playback your recording over the Internet or by telephone. Your recorded conference is available for playback for a period of 30 days.
| Playback Keypad Commands
|
| 3 |
Fast Forward 30 Seconds |
| 7 |
Rewind 30 Seconds |
| # |
Pause 30 Seconds (or until any key is pressed) |
| * |
Exit Recordin |
Accessing via The Conferencing Center
For easy, 24/7 availability, Reservationless-Plus and Unified Meeting recordings are stored and accessed through The Conferencing Center (TCC Online).
Listen to the recorded conference via the web by clicking on the Playback ID link.
Download your recording by clicking on the folder icon next to the Playback ID. There is a one-time fee for the initial download.
Click on Purchase and to extend playback duration and purchase a CD or order a transcription. Additional charges apply.
Delete one or more archived conferences from the list by marking the check box next to each of the conferences you wish to delete, the click the Delete Checked Archives.
Purchasing Your Recordings
You may request to extend the storage time, receive a copy of the recording on a CD or request a transcription of the recording by selecting Purchase under the ‘My Archives’ section.
Download MP3
You may download your recording by clicking on the folder icon next to the playback ID. This will be stored in The Conferencing Center for 30-days by default unless removed or extended. There is a one-time fee for the initial download.
Archive extension
Your archives will be stored in The Conferencing Center for playback for 30 days. After 30 days is up it will be deleted from your library and can no longer be accessed. You may extend the playback duration of your archive for a small fee.
Purchase a CD
Receive a copy of your recorded conference on a CD. Select between three file formats and have the CD shipped to you.
Transcription
Receive a written record of what was said during the conference via email, fax or hard copy. Choose to transcribe the entire call or just the Question and Answer session. We provide several different delivery options to fit your specific needs.
Customer Support
You may also purchase your recordings and/or receive assistance by contacting Professional Services at (866) 238-4325 or (706) 902-5121. Please note that hours are Monday through Friday from 8AM - 5PM Eastern Standard Time. Orders received outside of service hours will be processed the following business day.