SpeakSpace, Inc. provides the excitement of working with cutting edge technology in a fast paced, team-oriented environment. If you qualify for a position listed below, send resume to .
Current Job Openings
Conference Calling Operator
SpeakSpace, Inc., an Audio and Web Conferencing Service Provider located in Westlake, OH has job openings for experienced Conference Calling Operators/Coordinators. SpeakSpace/Avaya experience required.
| SpeakSpace, Inc. |
| Location: |
Westlake, OH 44145 |
| Document ID: |
A0003-530C |
| Job Number: |
3040 |
| Job Type: |
Regular |
| Job Schedule: |
Full Time
Part Time |
| Salary: |
$20,000 -- $25,000 |
| Job Categories and Occupations: |
Customer Service - Customer Service Representative
Office/ Admin. Support Services - Telephone Operator |
The Operator is the primary point of contact with SpeakSpace's customers. The Operator provides prompt, knowledgeable and courteous handling of scheduling requests while maintaining superior customer relations and meets productivity and quality standards. Additionally, Operators are responsible for any and all related follow up work. This work could include and is not limited to -- fax confirmations, e-mail confirmations, follow up phone calls to obtain missing information, and processing of changes or additions.
Minimum Qualifications:
- Minimum of 1 year customer service, retail, or other customer contact position
- Must possess good organizational skills
- Maintains a professional working relationship with peers and supervisors
- Possess strong listening skills and is detail oriented, organized, and able to prioritize and handle multiple tasks simultaneously.
- Experience in a fast paced customer service/call center environment.
- Strong computer skills.
- Experience with Windows & Office.
- Excellent verbal and written communication skills.
- Ability to work independently and in a team environment.
- Previous experiences with audio conferencing or other technical environment a plus
Duties and Functions:
- Answer incoming customer calls.
- Schedule audio and web conferences
- Educate customers on SpeakSpace's service offerings.
- Coordinate all necessary resources for successful completion of conference calls.
- Provide written confirmation to customers.
- Meets productivity standards, individually and is focused on the team's overall goal.
- Present information to customer in a professional and positive manner in accordance with the departmental policies, procedures, and always remains customer focused.
- Adheres to SpeakSpace's code of conduct
- Maintains a professional attitude at all times
Sales Representative
SpeakSpace, Inc. is seeking to fill an Outside Sales position. Successful candidate will have experience selling and negotiating Audio and Web Conferencing Services.
| SpeakSpace, Inc. |
| Location: |
Westlake, OH 44145 |
| Document ID: |
A0003-55AE |
| Job Number: |
3041 |
| Job Type: |
Regular |
| Job Schedule: |
Full Time
Part Time |
| Will not pay relocation expenses |
| Salary: |
$25,000 -- $35,000 |
| Job Categories and Occupations: |
Sales/ Telemarketing
Field Sales Representative |
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