Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.
Need a refund?
To receive credit for a SpeakSpace-provided service, you'll need to request a Return Services Authorization (RSA) number. This can be done by contacting our service department at
, or by telephone. NO returns of any type will be accepted without an RSA.
To request an RSA:
By phone: 1-866-257-1425
Monday - Friday: 9 a.m. - 5 p.m. EST
By e-mail:
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Service type (audio or web conferencing) and reason
- Date and time of the issue
In general, SpeakSpace accepts returns on services from unsatisfied customers within 5 days. However, SpeakSpace reserves the right to authorize returns beyond 30 days from the invoice date. If the service is accepted after 30 days, credit will be issued toward one of the following:
- FUTURE PRODUCT PURCHASES
- A FULL CREDIT REFUND
Returns within 30 days from invoice date can be for exchange, replacement refund or credit at SpeakSpace, LLC. discretion. Please be aware that specific manufacturers have more restrictive return policies.
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