Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.
Need to Refund for our services?
To receive credit for a SpeakSpace provided service, you'll need to request a Return Services Authorization (RSA) number. This can be done by contacting our service department at , or by telephone. NO returns of any type will be accepted without an RSA.
To request an RSA:
By phone: 1-866-275-1425
Monday - Friday: 9 a.m. - 5 p.m. EST
By e-mail:
We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Service Type (audio or web conferencing)
- Date and Time of the problem
In general, SpeakSpace accepts returns on services from unsatisfied customers within 5 days. However, SpeakSpace reserves the right to authorize returns beyond 30 days from the invoice date. IF the service is accepted after 30 days, credit will be issued toward one of the following:
- FUTURE PRODUCT PURCHASES
- A FULL CREDIT REFUND
Returns within 30 days from invoice date can be for exchange, replacement refund or credit at SpeakSpace, Inc. discretion. Please be aware that specific manufacturers have more restrictive return policies.
Benefits
- NO RESERVATIONS REQUIRED!
- No operator necessary
- No time limits
- Leader controls all conference commands
- No monthly subscription fees
- Fast and easy
- Moderator can dial-out to domestic and international participants directly from the conference
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