Solutions for Educational and Training Professionals
Training customers, employees and partners is a key component to increasing product usage, selling your services and implementing new business processes. To teach everyone everything they need to know, you can fly people to a central location - requiring time out of the office and the usual travel expenses - or you can conduct training sessions online for a fraction of the time and cost.
Interactive Online Training Sessions
We have the solutions you need to connect with your students around the globe. Our services let you hold online training sessions on compliance and regulatory issues, process improvement, product updates and continuing education initiatives. We offer more features and services to make your online training sessions just as successful as those held on-site. By using our audio, web and video conferencing services, you can:
- Increase productivity - reduce travel time and budgets so you can focus on your training content
- Track and manage student data - easily determine which courses students have attended and measure content comprehension and effectiveness
- Stay on deadline - conduct more training sessions more frequently and reach a wider audience
With our solutions for training professionals, you get services that make it easy to plan and conduct online training sessions with students, no matter where they are in the world. From pre-course services, such as fulfillment and registration, to interactive in-session capabilities to extensive post-course reports, you have access to a full suite of services and features to keep your audience engaged and make your training program successful.
Extra Support from the Experts
If you're short on time and resources or just want some extra assistance to make sure your event is flawless, our expert event services team helps you plan, conduct and wrap-up your seminar so you can focus on your message. From recommending appropriate features and conducting rehearsals to monitoring the live event and gathering report information, our dedicated specialists work with you, ensuring a more professional and successful seminar.
Make the most of your training sessions
When you need to get employees, customers and partners up to speed, conducting the training online lets you meet with hundreds of people at once, interact with your audience and make the sessions available for later viewing. Our comprehensive services help you save time so you can develop training content and conduct more sessions, making you and your company more productive. By partnering with us, you'll have a vendor you can trust to ensure that you and your students get the most from your training sessions.
Training Features and Services
Our solutions for training professionals give you and your students the opportunity to share and learn without leaving the office. Our comprehensive features and services save you time and money while helping your students get more from your sessions.
Training Seminars
We make hosting online training sessions easy by giving you the tools you need to inform and engage all of your participants.
Pre-course Services
- Fulfillment - save time assembling course information by having instructional materials compiled and delivered to students in advance of the course session.
- Registration - manage your sessions and keep track of participants by deciding what information you would like to gather from each registrant and choosing from handy options such as email reminders and custom-scripted messages. With both phone and web access to choose from, you can construct a registration program that best suits your needs.
- Registration Waiting List - receive a waiting list of students who registered after the session was filled. If registered students are unable to attend, those on the waiting list will be added to fill their spots ensuring a strong course turnout.
Course Time Services
- Operator Assisted - get added professionalism and features with assistance from our expert audio conferencing operators. They can help you manage the call as participants join and will be with you every step of the way. You and other instructors can meet in a sub-conference prior to the start of the call to finalize the agenda or review last minute timing cues.
- Lecture Mode - have your participants' lines muted during the event to reduce background noise and avoid having your speakers interrupted.
- Polling - conduct on-the-spot surveys facilitated by you or our expert operators. The questions can be prepared in advance and participants respond by pressing a key on their touch-tone phones. Results are provided during the conference or sent to you at the conclusion of the session.
- TrainingCenter, powered by WebEx™ - deliver live, interactive training sessions using the web. Share presentations, software and web sites. Additional features let you test and poll your participants and hold breakout sessions. TrainingCenter can be integrated with your LMS systems and an add-on feature allows you to create high-quality, asynchronous, multimedia training presentations using common business tools.
- Streaming - educate your audience though a live, interactive streamed training session. All they need to attend is access to a PC with speakers, an Internet connection and a free streaming media player such as Windows Media® or RealPlayer®.
- InView® - meet with your students face-to-face using multipoint video conferencing. If you don't have your own video conferencing equipment, we work with over 9000 public rooms that are available to reserve for training sessions.
Post-course Services
- EncoreSM - make your session accessible to students who missed the live training or would like to listen again through a digital recording.
- Participant Report - capture names, entry/exit times, phone numbers and up to four additional pieces of information as participants dial into your session.
- Registrant/Participant Report - compare students who registered for your session against those who actually attended in a single report that helps you determine who missed the discussion and what follow-up information needs to be sent to each individual.
Extra Support from the Experts
If you're short on time and resources or just want some extra assistance to make sure your event is flawless, our expert event services team helps you plan, conduct and wrap-up your seminar so you can focus on your message. From recommending appropriate features and conducting rehearsals to monitoring the live event and gathering report information, our dedicated specialists work with you, ensuring a more professional and successful seminar.
Everyday Meetings
For daily communication and meetings with internal teams, vendors and partners, we offer easy-to-use conferencing tools to help you get things done quickly.
- Reservationless-Plus® - meet with clients, vendors, technical and training teams at a scheduled time or at the drop of a hat through a secure passcode.
- Conference Visuals - host interactive, collaborative meetings by showing presentations, software and web sites.
- Meeting Visuals - use the Int