Solutions for the Medical and Pharmaceutical Industries
Working in the medical and pharmaceutical industries involves a lot of communication with physicians, internal teams, vendors, partners and the media, all of which is critical to staying ahead of the competition. You need to host focus groups and marketing events, conduct training sessions and review projects. When you've got to meet with people all over the world, you could spend all your time and budget traveling to the next seminar or you could conduct your meetings and events online.
Stay Connected to People Around the Globe
We offer a full suite of audio, web and video conferencing services so you can meet with a geographically dispersed audience - large or small - without spending a lot of money or time out of the office. Whether you need to meet one-on-one with physicians, get up to date on research, review a new ad campaign or train a thousand sales reps, we have more services and solutions to help you get your job done. By using our conferencing services, you can:
- Train your sales force on new products and government updates
- Hold focus groups and launch products to physicians, sales teams and the media
- Address regulatory, international and Medicare issues
- Review project plans and deadlines
- Learn about the latest research and findings
Reach more people
Hosting medical marketing events takes a lot of planning, coordination and attention to detail. Our audio, web and video conferencing services are ideal for conducting these large-scale seminars online and ensure that they are just as successful as those hosted on-site. You can meet with physicians, trainees and media around the world without leaving your office.
Be More Productive
Our conferencing solutions let you bring physicians, consumers, sales teams and vendors together so you can gather feedback, demonstrate the benefits of a new product or drug and stay on top of deadlines. By using our audio, web and video conferencing services, you can increase your reach by making meetings more convenient, provide streamlined marketing and education programs for physicians and sales reps and deliver effective training and communications on time.
A Partner in Your Success
With everything you have to do to keep your company ahead in the marketplace, you need reliable, easy-to-use communication tools for large-scale events and everyday meetings. When you partner with us, you get more services and solutions, supported by our years of experience, so you know that you can keep your business moving forward.
Medical Features and Services
We offer a full suite of audio, web and video conferencing services so you can meet with a geographically dispersed audience - large or small - without spending a lot of money or time out of the office.
High-Profile Events
When hosting large-scale company announcements, training sessions and lead generation seminars, we offer more services and features to help you reach a world-wide audience.
PRE-EVENT SERVICES:
- Registration Services - invite customers, prospects, analysts and media to register for your product launch call using phone, fax, email or the Internet and then receive weekly reports of your conference registrants.
- Registration Waiting List - receive a waiting list of participants who registered after the session was filled. If registered participants are unable to attend, those on the waiting list will be added to fill their spots ensuring a strong event turnout.
- Reminder Calls - ensure a strong event turn-out by giving registrants a reminder call, fax or email 24-48 hours in advance of your scheduled conference.
- Confirmation Letters - keep each participant who registered for your conference well informed of the conference date and time using confirmation letters, faxes or emails that are sent to registrants with all the necessary details to participate in your event.
- Fulfillment - save time assembling course information by having instructional materials compiled and delivered to participants in advance of the session.
- Cancelled Call Notification - notify participants ASAP if your event should be cancelled with a call from our customer service representatives. The notification will inform attendees of the rescheduled date and will encourage them to re-register.
In-Event Services
- Operator Assisted - get added professionalism and features with assistance from our expert audio conferencing operators. They can help you manage the call as participants join and will be with you every step of the way.
- TrainingCenter, powered by WebEx - deliver live, interactive training sessions. Share presentations, software and web sites, test and poll your participants and hold breakout sessions.
- EventCenter™, powered by WebEx - get everything you need to manage your online event, from planning the seminar to conducting the meeting to post-event follow-up.
- Video Streaming - take your presentations to a new level by incorporating live or archived video streaming that will enable your participants to hear and see the speaker while having all the benefit of a typical web conference.
- Custom Scripts - customize your call with a prepared script that instructs our operators what to say when they greet participants, open the lines for Q&A or complete the call.
- Leader-ViewSM - gain greater insight into who's on your call through an online call management tool that displays a private, real-time view of the participants on your conference call. See who is listening and who is waiting to ask a question.
Post-Event Services
- EncoreSM - make your session accessible to participants who missed the live event or would like to listen again through a digital recording.
- Participant Report - capture names, entry/exit times, phone numbers and up to four additional pieces of information as participants dial into your event.
- Registrant/Participant Report - compare those who registered for your session against those who actually attended in a single report that helps you determine who missed the event.
- Transcription - maintain accurate records of your conference by electing to receive a written transcript of your entire call or Q&A session delivered in an electronic or hard copy within 12, 24 or 48 hours of your event.
Extra Support from the Experts
If you're short on time and resources or just want some extra assistance to make sure your event is flawless, our expert event services team helps you plan, conduct and wrap-up your seminar so you can focus on your message. From recommending appropriate features and conducting rehearsals to monitoring the live event and gathering report information, our dedicated specialists work with you, ensuring a more professional and successful seminar.
Everyday Meetings
For daily communication and meetings with internal teams, vendors and partners, we offer easy-to-use conferencing tools to help you get things done quickly.
- Reservationless-Plus® - meet with physicians, agencies, technical and training teams at a scheduled time or at the drop of a hat through a secure passcode.
- Conference Visuals - host interactive, collaborative meetings by showing presentations, software and web sites.
- Meeting Visuals - use the Internet to share a PowerPoint® presentation, demonstrate software or show web site navigation.