SpeakSpace
Support Center - Instructions & Troubleshooting Tips

Logging on to SpeakSpace Audio Console

The Audio Console Log On URL and log on information (such as conference codes or conference references) are available from SpeakSpace.

Moderators log on to SpeakSpace Audio Console via SpeakSpace My Account.

  1. Click on My Account.
    The Log On screen is displayed.
  2. Enter your account name in the Account Name field.
  3. Enter a valid password in the Password field.
  4. Click Login.
    The SpeakSpace Web Portal opens.

The SpeakSpace Web Portal screen consists of a main information panel and a lefthand menu.

The main information panel displays a list of scheduled conferences and a number of Search fields. Moderators can search for conferences using a number of search criteria.

The lefthand menu consists of a number of Web Portal options. Using these options, Moderators can book conferences, manager their address book, view reports, and access online help.

To access the SpeakSpace Audio Console, Moderators can click the Console button associated with the conference. The Console button is displayed when the conference is in progress. Before the conference opens, a Delete button is displayed.

When Moderators click the Console button, the SpeakSpace Audio Console screen is displayed.

The SpeakSpace Audio Console screen consists of a main information panel and a lefthand menu.

The main information panel has a single tab: Participant List.

The lefthand menu contains two options: Log Out and Help. Moderators can exit SpeakSpace Audio Console by clicking the Log Out option. Moderators can access online help by clicking the Help option.

If Pop-up Blocker (also known as Pop-up Killer or Pop-up Stopper) software is installed on the PC, ensure that it is removed or disabled. The SpeakSpace Audio Console launches a pop-up dialog, namely, the SpeakSpace Audio Console main page.

If log on is unsuccessful due to invalid conference details, an error message is displayed.