Customer Support Lines:
866-238-4325: option 1 for operator-assisted reservations and general audio support
Unified Meeting: 877-769-7229
WebEx: 877-812-4501
Live Meeting: 877-812-4520
Operator Assisted Calls:
Operator assisted calls should be scheduled 24 hours in advance. Our professional operators will assist with facilitating the meeting by greeting the callers, introducing the speakers, managing question & answer sessions, recording your event, and more.
866-257-1425: option 1 for sales department/training
Training: Ensure you are familiar with all the features and services available with your audio, web and video conferencing accounts. We provide complimentary training on all products. Please contact our sales department to schedule your one hour remote training session, right from your desk!
800-305-5208: Unified Meeting (web conferencing) Global Help Desk. Please have your meeting number or owner number ready. Online Unified Meeting help is as follows:
Audio Conferencing Online Support: Customized to meet your individual needs. Touch-tone keypad Moderator and Participant commands are available to ensure meetings are conducted professionally.
Audio Console Help
Account Center
Log in to your account using your user name and password. Make changes to your profile settings:
- Change Security Codes
- Change Announcements
- Add Billing Code feature
- Schedule Meetings
- Add Music On Hold
Billing Questions
Online Bill Paying conveniently and easy. Whether you received your invoice through the Post or E-mail, you can pay online at no extra charges or fees.
Universal Service Fees FAQ
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