Video Conferencing Security Features
We provide global video conferencing solutions for every industry which include a series of security features, serving to protect the transmission of sensitive or confidential data within the video conferencing environment.
The Operations Team
All of our employees have signed confidentiality agreements stipulating that all client data is client property. Only approved  staff participate in the provisioning and support of video conferencing events.
How Video Conferences Are Monitored
SpeakSpace ensures the privacy and security of each video conference by constantly monitoring all lines connected. Each line is exclusively assigned for each call, and only one connection can use that line to dial in or dial out. Once in progress, a video conference cannot be joined by any lines that were not originally agreed to by the client.
Because each conference is treated as an Event, it includes a 'meet and greet' feature. Our Video Operations Center must directly enable any new connections into an active video conference. Each site connection is initiated from our Video Operations Center and we only connect to those sites previously requested by the client. As standard, to ensure the quality of each video conference, we provide 'Passive Conference Monitoring'. This service involves the continuous monitoring of each line status without viewing or listening to any part of the video conference. If previously requested, we also provide ‘Active Conference Monitoring'. This service involves our operator continually viewing and listening to the content, ensuring the highest possible quality is being transmitted for the duration of the video conference call.
The Video Operations Center
The Video Operations Center is manned 24/7 by security personnel and access is only granted to approved employees who have signed a confidentiality agreement. Clients are welcome to visit the Video Operations Center to gain first hand experience of our security features.
ISDN H.320 Security
Eavesdropping on the audio portion of an H.320 call is about as difficult as eavesdropping on a standard telephone call. Since a typical video call uses 6 separate connections across the network, viewing the entire conference is considerably more difficult: an eaves dropper would need to access all 6 channels and adjust the delay between them.
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